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Introduction

The European Union’s General Data Protection Regulation (GDPR) sets a new bar worldwide for privacy rights, information security, and compliance. In 24×7 Viagra, we believe that privacy is a fundamental right and that the GDPR is an important step ahead in protecting and enabling the privacy rights of individuals.

24×7 Viagra is committed to its own compliance with the GDPR, as well as to provide an array of products, features, documentation, and resources, in order to support our customers in meeting their compliance obligations under the GDPR. Below is a description of 24×7 Viagra’s contractual commitments to its customers with respect to personal data collected from enterprise software:

Does 24×7 Viagra make commitments to its customers with respect to the GDPR?

Yes. The GDPR requires that controllers (such as organisations and developers using 24×7 Viagra’s enterprise online services) use only processors, which process personal data on behalf of the controller and provide sufficient guarantees to meet key requirements of the GDPR. 24×7 Viagra has taken the proactive step in providing these commitments to all enterprise online service customers as part of their subscription agreements and to volume licensing customers as part of their enterprise agreements.

Where can I find 24×7 Viagra’s contractual commitments with respect to the GDPR?

You can find 24×7 Viagra’s contractual commitments with regard to the GDPR in the Online Services Data Protection Addendum, which provides 24×7 Viagra’s privacy and security commitments, data processing terms and GDPR Terms for 24×7 Viagra-hosted services to which customers subscribe under a volume licensing agreement. These terms commit 24×7 Viagra to the requirements of processors in GDPR Article 28 and other relevant articles of the GDPR.

24×7 Viagra extends the GDPR Terms to all customers of generally available enterprise software products licensed by us or our affiliates under the 24×7 Viagra software license terms, effective as on 25 May, 2018 irrespective of the applicable version of the enterprise software, to the extent that 24×7 Viagra is a processor or subprocessor of personal data in relation with such software, and as long as 24×7 Viagra continues to offer or support the version. Support details can be found in the 24×7 Viagra Lifecyle Policy at https://24x7viagra.com/terms-conditions/

use subprocessors only with the consent of the controller and remain liable for subprocessors;
process personal data only on instructions of the controller, including those with respect to transfers;
ensure that the persons, who process personal data, are committed to confidentiality;
implement appropriate technical and organisational measures, in order to ensure a level of personal data security appropriate for the risk;
assist the controller in its obligations to respond to requests of data subjects to exercise their GDPR rights;
respond to the GDPR’s breach notification and assistance requirements;
assist the controller in data protection impact assessments and consultation with supervisory authorities;
delete or return personal data at the end of provision of services; and

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